Ken is a master craftsman, and a caring individual.
After 20 years, I am pretty sure his warranty has expired !
Regardless, when I called him (after he had done all our cabinetry 20 years earlier) about some cabinetry issues (not his issues) he came over, spent an hour or more, resolved my problem, and ordered some other parts to help me.
Who goes that far above and beyond these days ?
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Today I went to Rona in East Gwillimbury to buy some hardware stuff. We met an associate named Diaba in paint department who took us to hardware section and helped above and beyond today. We were very impressed with her excellent customer service. She was very respectful, helpful and very knowledgeable about Rona products and had lot of patience as well. She spend almost 45 minutes to find the best hardware products for us. We are yet to find such a talented associate in any stores in New marketLire plus
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